PALETTE : User centred description of PALETTE tools and services and first analysis of usability

The present deliverable aims at providing any CoP member, CoP animator or CoP mediator with the
most complete view of the PALETTE tools and services. It gives a voice to the developer, the
educationalist, the ergonomist and of course the user to explain how they consider them. So, it
suggests use cases, scenarios but also shows to the reader where are the obstacles of use (with the aim
of avoiding a too quick discouragement on his/her part) and it provides real users’ testimonies.
It illustrates the participative design, core of the project, by showing how various kinds of partners in
the project work at their evolvement. Several times, it evokes how they interact in that way.
More, for the sake of completeness, external services which are "social network" oriented, are
described in terms of functionalities and with the concern of providing the audience with a largest
view of how ICT may help CoPs to grow up.