Poster (Scientific congresses and symposiums)
In the patient’s shoes : effect of immersion on psychologist students’ communication
Goosse, Manon; Willems, Sylvie
2020Belgian Association for Psychological Sciences
 

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Keywords :
Empathic communication; Immersion in patient shoes; psychology students
Abstract :
[en] Introduction Empathy is a core competency in any health care relationship [1], [2]. In the context of psychotherapy, empathy is an important predictor of efficacy [3]. Immersive videos (IV) give the user the opportunity of living a story in a first person perspective [4], [5] which enhance cognitive empathy and impact attitudes toward outgroup members [6][7]. However, these conclusions are based on self-reported measures and no evidences exist regarding the IV’s impact on actual behavior. This pilot study aim to explore the impact of immersion into old-patient shoes on empathetic communication with an actual old-patient. Methodology Students in psychology were randomly assigned to an experimental (EC, N=22) or control condition (CC, N=22). In the EC, participants were immersed in the skin of an old woman confronted to ageist attitudes in context of psychological counseling, via 360° video. In the control group, the subjects received only a few instructions to improve their communication. Empathetic communication skills (5) were assessed before and after both condition through role-play with an old woman. Results Immersion enhance empathetic communication by increasing the number of open-ended questions (p=0.02) and concretizations about patient’s perspective (p=0.05). Conclusion This pilot study shows interesting results. It implies that immersion can not only enhance cognitive empathy and attitudes [6], [7], but also lead to improved communication skills. It would be interesting to replicate this study with a larger sample and to assess the sustainability of improvements over the long term. [1] J. Lecomte, “Empathie et ses effets,” Savoirs Soins Infirm., no. 321029, pp. 1–7, 2010. [2] C. Rogers, Le développement de la personne, Dunod. Paris, 1968. [3] L. Greenberg, E. R, W. JC, and B. AC, “Empathy,” Psychotherapy, vol. 38, pp. 380–4, 2001. [4] N. de la Peña et al., “Immersive journalism: Immersive virtual reality for the first-person experience of news,” Presence Teleoperators Virtual Environ., vol. 19, no. 4, pp. 291–301, 2010. [5] S. S. Sundar, J. Kang, and D. Oprean, “Being There in the Midst of the Story: How Immersive Journalism Affects Our Perceptions and Cognitions,” Cyberpsychology, Behav. Soc. Netw., vol. 20, no. 11, pp. 672–682, 2017. [6] F. Herrera, J. Bailenson, E. Weisz, E. Ogle, and J. Zak, Building long-term empathy: A large-scale comparison of traditional and virtual reality perspective-taking, vol. 13, no. 10. 2018. [7] P. Bertrand, J. Guegan, L. Robieux, C. A. McCall, and F. Zenasni, “Learning empathy through virtual reality: Multiple strategies for training empathy-related abilities using body ownership illusions in embodied virtual reality,” Front. Robot. AI, vol. 5, no. MAR, 2018.
Research center :
PsyNCog - Psychologie et Neuroscience Cognitives - ULiège
Disciplines :
Education & instruction
Author, co-author :
Goosse, Manon  ;  Université de Liège - ULiège > Clinique psychologique et logopédique universitaire (CPLU)
Willems, Sylvie  ;  Université de Liège - ULiège > Clinique psychologique et logopédique universitaire (CPLU)
Language :
English
Title :
In the patient’s shoes : effect of immersion on psychologist students’ communication
Publication date :
27 May 2020
Event name :
Belgian Association for Psychological Sciences
Event date :
27/05/2020
Additional URL :
Available on ORBi :
since 30 May 2020

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