[en] This communication explains why quality and process-based management practices and decisions induce an increased performance in healthcare organizations. It refers notably to the use of the EFQM model in African hospitals.
Research Center/Unit :
CEPE - Centre d'Études de la Performance des Entreprises - ULiège
Disciplines :
Special economic topics (health, labor, transportation...)
Author, co-author :
Van Caillie, Didier ; Université de Liège - ULiège > HEC Liège : UER > Diagnostic et contrôle de l'entreprise
Language :
French
Title :
Qualité et gestion par les processus en milieu hospitalier, clés de la performance en milieu hospitalier
Alternative titles :
[en] Quality and process-based management, keys for performance in healthcare organizations
Publication date :
23 July 2018
Number of pages :
15
Event name :
1er Congrès Interdisciplinaire sur le Système de Santé
