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Standaert Willem

HEC Liège : UER > UER Management : Marketing and Strategy

HEC Liège Research: Strategic Marketing Innovation

See author's contact details
ORCID
0000-0003-4756-8085
Main Referenced Co-authors
Dessart, Laurence  (22)
Muylle, Steve (17)
Thunus, Sophie  (11)
Basu, Amit (10)
Mazurova, Elena  (10)
Main Referenced Keywords
nostalgia (3); virtual reality (3); Artificial intelligence (2); B2B (2); B2B2C (2);
Main Referenced Unit & Research Centers
HEC Liège Research - ULiège (1)
HEC Recherche. Marketing & Service Innovation - ULiège (1)
Main Referenced Disciplines
Management information systems (42)
Marketing (40)
Strategy & innovation (11)
General management, entrepreneurship & organizational theory (5)
Human resources management (3)

Publications (total 109)

The most downloaded
1505 downloads
Kandil, O., Dessart, L., Standaert, W., & Bosma, M. (08 January 2024). A Framework to Improve the Digital Customer Experience in Complex Services. Services Marketing Quarterly, 45 (1), 25-54. doi:10.1080/15332969.2023.2294235 https://hdl.handle.net/2268/311035

The most cited

100 citations (OpenAlex)

Standaert, W., Muylle, S., & Basu, A. (2022). Business Meetings in a Post-Pandemic World: When and How to Meet Virtually? Business Horizons, 65 (3), 267-275. doi:10.1016/j.bushor.2021.02.047 https://hdl.handle.net/2268/266613

Most significant publications selected by the Author

Standaert, W., Thunus, S., & Schoenaers, F. (2023). Virtual meetings and wellbeing: insights from the COVID-19 pandemic. Information Technology and People, 36 (5), 1766-1789. doi:10.1108/ITP-01-2021-0022
Peer Reviewed verified by ORBi

Dessart, L., & Standaert, W. (2023). Strategic storytelling in the age of sustainability. Business Horizons, 66 (3), 371-385. doi:10.1016/j.bushor.2023.01.005
Peer Reviewed verified by ORBi

Standaert, W., Muylle, S., & Basu, A. (2022). Business Meetings in a Post-Pandemic World: When and How to Meet Virtually? Business Horizons, 65 (3), 267-275. doi:10.1016/j.bushor.2021.02.047
Peer Reviewed verified by ORBi

Standaert, W., & Muylle, S. (2022). Framework for Open Insurance Strategy: Insights from a European Study. Geneva Papers on Risk and Insurance: Issues and Practice, 47 (3), 643-668. doi:10.1057/s41288-022-00264-8
Peer reviewed

Mazurova, E., Standaert, W., Penttinen, E., & Tan, F. (2022). Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports. Information Systems Frontiers, 24 (3), 897-922. doi:10.1007/s10796-021-10215-8
Peer Reviewed verified by ORBi


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