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Abstract :
[en] Although increasing attention has been devoted to the career counselors’ profession, research has predominantly focused on their interactions with clients and client-related outcomes (Lent et al., 2009; Masdonati et al., 2009), while less attention has been given to counselors' own work experiences. Building on Affective Event Theory (Weiss & Cropanzano, 1996), this presentation explores how career counselors' daily work experiences shape emotional reactions and work outcomes through three studies. The first study aimed to understand counselors' perceptions of emotions in their work, the main daily events they encounter, and how they manage emotions. A qualitative study with 17 career counselors revealed themes around emotional difficulties and management strategies. The second study developed a taxonomy of work-related events based on the findings from Study 1. Using a cross-sectional design, 365 counselors participated, and the results demonstrated that the frequency of work-related events predicted job satisfaction, performance, and emotional exhaustion. The third study used an experience sampling method over ten workdays with 87 counselors to examine how daily work events impact their emotions and work outcomes. Expected findings suggest that daily events are correlated with job satisfaction, performance, and emotional exhaustion. Theoretically, this research shifts focus from client outcomes to the counselors' experiences, highlighting the importance of how they encounter and manage work-related challenges. The studies contribute to integrating Affective Event Theory into career counseling and address the need to examine emotional processes in career theory (Hartung, 2011). Methodologically, the findings provide insights into how work events and emotions affect counselors' work outcomes. Practically, the research offers valuable guidance for organizations seeking to improve the workplace environment for career counselors through targeted interventions.
