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The CEO As Brand Risk: Assessing and Restoring Tesla's Brand Image
Pahud de Mortanges, Charles
2025
 

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Keywords :
Brand Restoration, CEO Reputation, Crisis Communication, Tesla, Elon Musk, Brand Contagion, SCCT.
Abstract :
[en] This article analyzes the recent decline in Tesla's brand image and market valuation, arguing that the primary cause is reputational contagion stemming from its CEO, Elon Musk. Using a simple qualitative case study approach, the analysis integrates established academic frameworks — namely Situational Crisis Communication Theory (SCCT) and CEO brand contagion theory — with data on brand perception, media sentiment, and financial performance. The study identifies two primary drivers: first, the politicization of the Tesla brand through Musk’s public rhetoric, which has alienated key consumer groups; and second, the repeated use of inappropriate “deny” and “diminish” crisis responses rather than adopting a “rebuild” posture. Together, these factors have undermined Tesla’s brand equity, eroded its perceived leadership in innovation, and heightened stock price volatility amid intensifying competition. The article concludes by proposing a three-part strategy for brand restoration, focusing on the strategic repositioning of the CEO, a shift in crisis communication tactics, and a reassertion of Tesla’s founding mission of sustainable technological advancement.
Disciplines :
Marketing
Author, co-author :
Pahud de Mortanges, Charles  ;  Université de Liège - ULiège > Ecole de Gestion de l'Université de Liège
Language :
English
Title :
The CEO As Brand Risk: Assessing and Restoring Tesla's Brand Image
Publication date :
03 July 2025
Available on ORBi :
since 03 July 2025

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