TOURISM PRODUCTIVITY INDICATORS IN A MULTIACTIVITY FRAMEWORK

[en] Measuring productivity has been a hot topic in tourism research recently. This research note suggests a tailored productivity indicator capable of dealing with two important features of the tourism suppliers. First, it takes the economic objective of the tourism entities into account, which better reflects the targets of tourism entities. Second, the indicator provides a suitable tool for evaluating performance of tourism suppliers under multiple activity scenarios, which better matches the characteristics of tourism services. The empirical illustration to the Chinese star-rated hotel industry highlights the advantages of the suggested indicator for the tourism industry. In particular, we find that Chinese hotels present better performances over time, but not for every activity. This indicator can also be applied to other tourism-related industries.

Disciplines :

Quantitative methods in economics & management

Author, co-author :

Walheer, Barnabé ; Université de Liège - ULiège > HEC Liège : UER > UER Economie : Microéconométrie et économétrie appliquée

Zhang, Linjia; International Business School Suzhou, Xi’an Jiaotong-Liverpool University, Suzhou, China

Language :

English

Title :

TOURISM PRODUCTIVITY INDICATORS IN A MULTIACTIVITY FRAMEWORK

Publication date :

2022

Journal title :

Tourism Analysis

ISSN :

1083-5423

eISSN :

1943-3999

Publisher :

Cognizant Communication Corporation

Volume :

Issue :

Pages :

233 - 236

Peer reviewed :

Peer reviewed

Additional URL :

https://www.ingentaconnect.com/content/cog/ta/2022/00000027/00000002/art00008

Funding text :

This work was supported by the Research Development Fund of Xi’an Jiaotong-Liverpool Univeristy, Grant No. RDF18-01-01.This work was supported by the Research Development Fund of Xi’an Jiaotong-Liverpool Univ-eristy, Grant No. RDF18-01-01.

Available on ORBi :

since 17 June 2022

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