Patient education in the emergency department: take advantage of the teachable moment

[en] Several recent works have highlighted hospital discharge as a good opportunity to deliver patient education (PE). Despite its constraints (overcrowding and unpredictable workload, in particular), the emergency department (ED) should be viewed as an opportune place for improving patient satisfaction and adherence to recommendations, and thus for preventing complications and early readmission, suggesting that better PE and health information could be one way to enhance patient safety. Building evidence on how best to organise and deliver effective PE poses many challenges, however. This paper gives an overview of the main issues (what we already know and prospects for research/clinical approaches) concerning PE in the ED: improving provider skills, ensuring PE continuity, developing educational materials, interprofessional collaboration, identifying specific educational needs for certain subgroups of patients, evaluating PE delivery, and identifying the most effective interventions. Future research will be needed to develop evidence-based guidelines for a comprehensive approach to PE. © 2019, Springer Nature B.V.

Disciplines :

Public health, health care sciences & services

Author, co-author :

Pétré, Benoît ; Université de Liège - ULiège > Département des sciences de la santé publique > Education thérap. du patient au serv. des soins int.

Margat, Aurore; Educations and Health Practices Laboratory (LEPS), (EA 3412), UFR SMBH, Paris 13 University, Sorbonne Paris Cite, Bobigny, France

Servotte, Jean-Christophe ; Université de Liège - ULiège > Département des sciences de la santé publique > Département des sciences de la santé publique

Guillaume, Marcel ; Université de Liège - ULiège > Département de physique > Spectroscopie atomique et Physique des atomes froids

Gagnayre, Rémi; Educations and Health Practices Laboratory (LEPS), (EA 3412), UFR SMBH, Paris 13 University, Sorbonne Paris Cite, Bobigny, France

Ghuysen, Alexandre ; Université de Liège - ULiège > Département des sciences de la santé publique > Simulation médicale en situation critique

Language :

English

Title :

Patient education in the emergency department: take advantage of the teachable moment

Publication date :

2019

Journal title :

Advances in Health Sciences Education

ISSN :

1382-4996

Publisher :

Springer Netherlands

Peer reviewed :

Peer reviewed

Available on ORBi :

since 24 January 2020

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