Reference : ENERGIA: Transforming a public utility company into a customer-centric organization
Learning materials : Other
Business & economic sciences : Marketing
http://hdl.handle.net/2268/207570
ENERGIA: Transforming a public utility company into a customer-centric organization
English
Hazee, Simon mailto [Université de Liège > HEC Liège : UER > UER Management >]
Mancini, Philippe mailto [nGage Consulting > > > >]
Laloux, Dimitri mailto [nGage Consulting > > > >]
Delcourt, Cécile mailto [Université de Liège > HEC Liège : UER > UER Management >]
2016
unpublished business case
HEC Liège, Business case written with nGage Consulting
8
[en] Customer centricity ; Customer journey
http://hdl.handle.net/2268/207570

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