Article (Scientific journals)
Meanings and practices of learning from incidents: a social constructivist perspective of incident reporting systems
Rossignol, Nicolas; Hommels, Anique
2016In Technology Analysis and Strategic Management
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Keywords :
Incident reporting; Collective learning; social constructivism
Abstract :
[en] Incident reporting systems (IRSs) are used in many organisations as tools that promote safety by allowing to collectively learn from incidents. In this paper, we propose a social constructivist approach to learning from incidents, in which the focus is not purely on safety, but on the technology of incident reporting itself. We employ Wiebe Bijker’s work on the Social Construction of Technology to open up the analysis of a specific IRS in use at the Belgian Nuclear Research Center. For this purpose, we carried out 28 interviews with key local actors and collected documents and observation notes. Such social constructivist perspective provides detailed insight into the practices of reporting and the meanings of learning from incidents. Our research shows that various actors within the organisation frame the IRS differently. These framings each have their own implications for the vulnerability of the organisation.
Research center :
Spiral
Disciplines :
Political science, public administration & international relations
Sociology & social sciences
Author, co-author :
Rossignol, Nicolas ;  Université de Liège > Département de science politique > Anal. et éval. des politiques publ.-Méthod. de sc. politique
Hommels, Anique
Language :
English
Title :
Meanings and practices of learning from incidents: a social constructivist perspective of incident reporting systems
Publication date :
2016
Journal title :
Technology Analysis and Strategic Management
ISSN :
0953-7325
Publisher :
Routledge
Peer reviewed :
Peer Reviewed verified by ORBi
Funders :
GDF Suez [FR]
Available on ORBi :
since 03 August 2016

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