Employee Emotional Competence: Its Nature, Importance, and Implications

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Delcourt, Cécile; Gremler, Dwayne; van Riel, Allard et al.

2015 • Organizational Frontlines Research Symposium

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https://hdl.handle.net/2268/185935

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Disciplines :

Marketing

Author, co-author :

Delcourt, Cécile ; Université de Liège > HEC-Ecole de gestion : UER > UER Management

Gremler, Dwayne

van Riel, Allard

van Birgelen, Marcel

Language :

English

Title :

Employee Emotional Competence: Its Nature, Importance, and Implications

Publication date :

2015

Event name :

Organizational Frontlines Research Symposium

Event place :

Stillwater, Oklahoma, United States

Event date :

April 2015

Audience :

International

Available on ORBi :

since 15 September 2015

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