IT (re)organization; governance; outsourcing; centralization; consolidation; US public sector
Abstract :
[en] IT capabilities, including IT governance, are widely believed to affect the value organizations derive from IT. This paper focuses on what may be an important strategy for building enterprise-wide IT capabilities in large decentralized organizations: undertaking an IT centralizing reorganization to concentrate authority for IT activities and decisions at the headquarters level of an enterprise. IT centralizing reorganizations are theorized to change an organization’s IT governance in ways that promote capability development and enable enterprise-wide IT initiatives such as IT consolidation and outsourcing. These ideas are explored through a multi-method study of US state governments.
Research Center/Unit :
Laboratoire d'Etudes sur les Nouvelles Technologies de l'Information, la Communication, l'Innovation et le Changement - LENTIC
Disciplines :
General management, entrepreneurship & organizational theory Strategy & innovation Management information systems
Author, co-author :
Markus, M. Lynne; Bentley University > Department of Information and Process Management
Jacobson, Dax D.; California State University Channel Islands > Management of Information Systems
Bui, Quang Neo; Bentley University > Department of Information and Process Management
Mentzer, Kevin; Bentley University > Department of Information and Process Management
Lisein, Olivier ; Bentley University > Department of Information and Process Management
Language :
English
Title :
IT Centralization and Enterprise-Wide IT Capabilities and Outcomes: A Public Sector Study
Publication date :
June 2013
Event name :
21st European Conference on Information Systems (ECIS)
