IT governance; outsourcing ; centralization ; consolidation; US States
Abstract :
[en] This paper focuses on an apparent disconnect between the literatures on 1) the governance of IT decisions and the organization of IT activities inside organizations and 2) IT outsourcing decisions and IT outsourcing governance arrangements between client organizations and IT service providers. We hypothesize that centralization of IT activities within organizations is a necessary precondition for outcomes such as IT consolidation (leading to large cost efficiencies) and outsourcing deals and possibly also for successful consolidation and outsourcing. We investigate this hypothesis through an exploratory, mixed-method investigation of changes in IT governance arrangements and outcomes in a single, well-defined population of organizations — the executive branches of US State governments.
Research center :
Laboratoire d'Etudes sur les Nouvelles Technologies de l'Information, la Communication, l'Innovation et le Changement - LENTIC
Disciplines :
General management, entrepreneurship & organizational theory Management information systems
Author, co-author :
Markus, M. Lynne; Bentley University > Department of Information and Process Management
Jacobson, Dax D.; California State University Channel Islands > Management of Information Systems
Bui, Quang Neo; Bentley University > Department of Information and Process Management
Mentzer, Kevin; Bentley University > Department of Information and Process Management
Lisein, Olivier ; Bentley University > Department of Information and Process Management
Language :
English
Title :
Connecting IT Governance with Sourcing Theory: IT Centralization, Consolidation, and Outsourcing in US State Governments
Publication date :
January 2013
Publisher :
Bentley University, Waltham, Greater Boston, United States - Massachusetts
