[en] This short chronicle recalls how it's important that a firm, even small, do know exactly which are the costs really induced by servicing a client and the consequences on the gross margin realized with this client.
Research Center/Unit :
CEPE - Centre d'Études de la Performance des Entreprises - ULiège
Disciplines :
Accounting & auditing
Author, co-author :
Van Caillie, Didier ; Université de Liège - ULiège > HEC-Ecole de gestion : UER > Diagnostic et contrôle de l'entreprise - Centre d'Etude de la Performance des Entreprises (C.E.P.E.)
Language :
French
Title :
Client, mon cher Client ?
Alternative titles :
[en] Client, my costly Client ?
Publication date :
21 May 2004
Journal title :
La Libre Belgique
ISSN :
2031-0412
Publisher :
La Libre Belgique, Bruxelles, Belgium
Special issue title :
La Libre Entreprise - Chronique universitaire du 21 mai 2004
