A Systematic Review on the Socio-affective Perception of IVAs' Multi-modal behaviour

Etienne, Elodie; Ristorcelli, Marion; Saufnay, Sarah; Quilez, Aurélien; Casanova, Rémy; Schyns, Michael; Ochs, Magalie

doi:10.1145/3652988.3673943

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A Systematic Review on the Socio-affective Perception of IVAs' Multi-modal behaviour

Etienne, Elodie; Ristorcelli, Marion; Saufnay, Sarah et al.

2024 • In IVA '24: Proceedings of the 24th ACM International Conference on Intelligent Virtual Agents

Peer reviewed

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https://hdl.handle.net/2268/321437

DOI
10.1145/3652988.3673943

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Keywords :

Virtual agent; multimodal behaviour; socio-affective dimensions; perception; systematic review

Abstract :

[en] The multimodal behaviour of IVAs may convey different socio-affective dimensions, such as emotions, personality, or social capabilities. Several research works show that factors may impact the perception of the IVA's behaviour. This paper proposes a systematic review, based on the PRISMA method, to investigate how the multimodal behaviour of IVAs is perceived with respect to socio-affective dimensions. To compare the results of different research works, a socio-emotional framework is proposed, considering the dimensions commonly employed in the studies. The conducted analysis of a wide array of studies ensures a comprehensive and transparent review, providing guidelines on the design of socio-affective IVAs.

Disciplines :

Quantitative methods in economics & management
Computer science
Social & behavioral sciences, psychology: Multidisciplinary, general & others

Author, co-author :

Etienne, Elodie ; Université de Liège - ULiège > HEC Liège : UER > UER Opérations

Ristorcelli, Marion; AMU - Aix-Marseille University [FR] > LIS and CNRS

Saufnay, Sarah ; Université de Liège - ULiège > HEC Liège : UER > UER Opérations : Informatique de gestion

Quilez, Aurélien; AMU - Aix-Marseille Université [FR] > LIS and CNRS

Casanova, Rémy; AMU - Aix-Marseille University [FR] > ISM and CNRS

Schyns, Michael ; Université de Liège - ULiège > HEC Liège : UER > UER Opérations : Informatique de gestion

Ochs, Magalie; AMU - Aix-Marseille Université [FR] > LIS and CNRS

Language :

English

Title :

A Systematic Review on the Socio-affective Perception of IVAs' Multi-modal behaviour

Publication date :

16 September 2024

Event name :

ACM International Conference on Intelligent Virtual Agents (IVA'24)

Event organizer :

University of Glasgow

Event place :

Glasgow, United Kingdom

Event date :

16-19 September 2024

By request :

Yes

Audience :

International

Main work title :

IVA '24: Proceedings of the 24th ACM International Conference on Intelligent Virtual Agents

Publisher :

Association for Computing Machinery, New-York, United States

Pages :

Peer reviewed :

Peer reviewed

Additional URL :

https://camps.aptaracorp.com/ACM_PMS/PMS/ACM/IVA24/28/afb07f05-320a-11ef-8182-16bb50361d1f/OUT/iva24-28.html

Funders :

ANR - Agence Nationale de la Recherche

Funding number :

ANR-21-CE33-0016

Available on ORBi :

since 25 August 2024

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