Urban Studies; Geography, Planning and Development; Urban Public Spaces; Public Spaces for a Changing Public Life; Quality of Public Spaces; Satisfaction Assessment
Abstract :
[en] In the last few years, with the spread of the pandemic and the closure of public and recreational facilities, urban public spaces have played a key role in improving the quality of life and the comfort of citizens by offering many opportunities for users to overcome stress, interact, and enjoy themselves. With the rising level of citizens' expectations and needs, designing an urban space has become a critical task with various dimensions. Social cohabitation, environmental protection, health care, and the well-being of citizens are among the main considerations of urban public spaces’ stakeholders. In this context, users' satisfaction responds to the space's design and features, which hold objective and subjective aspects that can be assessed and improved.
Research Center/Unit :
Department of Architecture, BUITEMS, Quetta, Pakistan
Disciplines :
Architecture
Author, co-author :
Fezzai, Soufiane
Mahar, Waqas Ahmed ; Université de Liège - ULiège > Urban and Environmental Engineering
Ahriz, Atef
Matallah, Mohamed Elhadi
Mesloub, Abdelhakim
Language :
English
Title :
Editorial: Assessment of users’ satisfaction in public spaces
Publication date :
22 May 2023
Journal title :
Frontiers in Built Environment
eISSN :
2297-3362
Publisher :
Frontiers Media SA
Volume :
9
Pages :
1213944
Peer reviewed :
Editorial reviewed
Development Goals :
3. Good health and well-being 11. Sustainable cities and communities
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Bibliography
Moravcová J. Pecenka J. Pekna D. Moravcova V. Novakova N. (2020). “The role of public spaces in Small Municipality [Internet],” in Sustainability in urban planning and design (London: IntechOpen). 10.5772/intechopen.89881
Moteki Y. (2021a). Customer satisfaction with services at the ward offices of Osaka City Government. J. Urb. Manag. Loc. Gov. Res. 36, 91–103.
Moteki Y. (2021b). Factors determining customer satisfaction with counter services of local government offices: On-site survey examining service quality at Higashihiroshima. city Hall. Jpn. Res. Sq. 10.21203/rs.3.rs-1118972/v1
Noda Y. (2021). Performance information and learning effects on citizen satisfaction with public services. Public Manag. Rev. 23, 1833–1855. 10.1080/14719037.2020.1775281
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