ARCH - Adaptation, Résilience et CHangement - ULiège

Social, industrial & organizational psychology

English

Interest of a joint use of two diagnotic tools of burnout: comparison between clinical judgements from physicians and scores from a self-reported measure of burnout

May 2019

XIXth EAWOP Congress

European Association of Work and Organizational Psychology

Torino, Italy

29th of may to 1st of June

International

This study aims to compare the burnout diagnosis between clinical judgement collected by physicians during their consultations and t-scores (low, medium, high) of patients’ burnout derived from the self-reported Oldenburg Burnout Inventory (OLBI). Based on literature and focus group, we developed a screening tool to measure the clinical judgement of burnout. During 3 months, 43 physicians completed this screening tool for each patient experiencing work-related suffering. The same patients completed the OLBI. We were able to match 127 clinical judgements (burnout or not) with the OLBI (low, medium or high scores). These 127 cases were divided into 5 groups (medium OLBI - burnout diagnosis; high OLBI-burnout diagnosis; low OLBI – not burnout diagnosis; medium OLBI – not burnout diagnosis; high OLBI – not burnout diagnosis). Afterwards, we contrasted the characteristics reported in the different groups. The results show that two groups (low OLBI – not burnout diagnosis; medium OLBI – not burnout diagnosis) manifest in average less symptoms, less job demands and more job resources. Besides, two groups (high OLBI – burnout diagnosis; high OLBI – not burnout diagnosis) report in average more symptoms, more demands and fewer resources at work. The last group (medium OLBI – burnout diagnosis) obtain intermediary results. We identify some limits such as the small sample size and the exploratory characteristic of the study. This research highlights the ‘added-value’ for combined diagnosis tools, which can help health professionals in a more accurate diagnosis. This study is the first, in our knowledge, to compare burnout diagnosis between clinical judgement by physician and patient’s responses.

since 10 September 2019