Afonso, A.R., dos Santos Brito, K., Holanda Do Nascimento, C., Vinicius, G.C. and Alexandre, Á. (2015), “Brazilian smart cities: using a maturity model to measure and compare inequality in cities”, Proceedings of the 16th Annual International Conference on Digital Government Research, pp. 230-238.
Afonso, O., Monteiro, S. and Thompson, M. (2012), “A growth model for the quadruple helix”, Journal of Business Economics and Management, Vol. 13 No. 5, pp. 849-865.
Ahvenniemi, H., Huovila, A., Pinto-Seppä, I. and Airaksinen, M. (2017), “What are the differences between sustainable and smart cities?”, Cities, Vol. 60, pp. 234-245.
Albino, V., Berardi, U. and Dangelico, R.M. (2015), “Smart cities: definitions, dimensions, performance, and initiatives”, Journal of Urban Technology, Vol. 22 No. 1, pp. 1-19.
Ben Letaifa, S. (2015), “How to strategize smart cities: revealing the SMART model”, Journal of Business Research, Vol. 68 No. 7, pp. 1414-1419.
Bouckaert, G. and Peters, B.G. (2002), “Performance measurement and management”, Public Performance and Management Review, Vol. 25 No. 4, pp. 359-362.
Bouckaert, G. and Van Dooren, W. (2009), “Performance measurement and management in public sector Organizations”, in Bovaird, T. and Löffler, E. (Eds), Public Management and Governance. Second Edi, Routledge, pp. 151-164.
Caird, S. (2017), “City approaches to smart city evaluation and reporting: case studies in the United Kingdom”, Urban Research and Practice, Vol. 11 No. 2, pp. 1-21.
Caird, S. and Hallett, S. (2018), “Towards evaluation design for smart city development”, Journal of Urban Design, Vol. 4809, pp. 1-22.
Caragliu, A., Del Bo, C. and Nijkamp, P. (2011), “Smart cities in Europe”, Journal of Urban Technology, Vol. 18 No. 2, pp. 65-82.
Carayannis, E.G. and Rakhmatullin, R. (2014), “The quadruple/quintuple innovation helixes and smart specialisation strategies for sustainable and inclusive growth in Europe and Beyond”, Journal of the Knowledge Economy, Vol. 5 No. 2, pp. 212-239.
Castelnovo, W., Misuraca, G. and Savoldelli, A. (2016), “Smart cities governance: the need for a holistic approach to assessing urban participatory policy making”, Social Science Computer Review, Vol. 34 No. 6, pp. 724-739.
Christensen, H.S. (2018), “Knowing and distrusting: how political trust and knowledge shape direct-democratic participation”, European Societies, Vol. 20 No. 4, pp. 572-594.
Cocchia, A. (2014), “Smart and digital city: a systematic literature review”, in Dameri, R.P. and Rosenthal-Sabroux, C. (Eds), Smart City - How to Create Public and Economic Value with High Technology in Urban Space, Springer International Publishing AG, Basel, pp. 13-44.
Costa, E. and Pesci, C. (2016), “Social impact measurement: why do stakeholders matter?”, Sustainability Accounting, Management and Policy Journal, Vol. 7 No. 1, pp. 99-124.
Crisostomi, E., Shorten, R. and Wirth, F. (2016), “Smart cities: a golden age for control theory?”, IEEE Technology and Society Magazine, Vol. 35 No. 3, pp. 23-24.
Crutzen, N., Zvezdov, D. and Schaltegger, S. (2013), Management control for sustainability: Exploring patterns in large European firms, EMAN-EU 2013 conference on Material Flow Cost Accounting, Elsevier Ltd.
Dameri, R.P. (2017), “Smart city definition, goals and performance’”, in Dameri, R.P. (Ed.), Smart City Implementation, Springer International Publishing AG, Basel, pp. 1-22.
Dameri, R.P., Negre, E. and Rosenthal-Sabroux, C. (2016), “Triple helix in smart cities: a literature review about the vision of public bodies, universities, and private companies”, Proceedings of the Annual HI International Conference on System Sciences, 2016-March, pp. 2974-2982.
Desdemoustier, J., Crutzen, N. and Giffinger, R. (2018), “Municipalities’ understanding of the smart city concept: an exploratory analysis in Belgium”, Technological Forecasting and Social Change, pp. 1-13.
Fernandez-Anez, V., Fernández-Güell, J.M. and Giffinger, R. (2018), “Smart city implementation and discourses: an integrated conceptual model. the case of Vienna”, Cities, Vol. 78, pp. 4-16.
Folz, D.H., Abdelrazek, R. and Chung, Y. (2009), “The adoption, use, and impacts of performance measures in Medium-Size cities”, Public Performance and Management Review, Vol. 33 No. 1, pp. 63-87.
Giffinger, R. Fertner, C. Kramar, H. Kalasek, R. Pichler-Milanović, N. and Meijers, E. (2007), Smart Cities Ranking of European Medium-Sized Cities.
Greiling, D. (2005), “Performance measurement in the public sector: the German experience”, International Journal of Productivity and Performance Management, Vol. 54 No. 7, pp. 551-567.
Halachmi, A. and Holzer, M. (2010), “Citizen participation and performance measurement: operationalizing democracy through better accountability. Public administration quarterly”, Public Administration Quarterly, pp. 378-399.
Heinrich, C.J. (2002), “Outcomes-based performance management in the public sector: implications for government accountability and effectiveness”, Public Administration Review, Vol. 62 No. 6, pp. 712-725.
Hollands, R.G. (2008), “Will the real smart city please stand up?”, City, Vol. 12 No. 3, pp. 303-320.
Hollands, R.G. (2015), “Critical interventions into the corporate smart city”, Cambridge Journal of Regions, Economy and Society, Vol. 8 No. 1, pp. 61-77.
Hvidman, U. and Andersen, S.C. (2014), “Impact of performance management in public and private organizations”, Journal of Public Administration Research and Theory, Vol. 24 No. 1, pp. 35-58.
Ingwersen, P. and Serrano-López, A.E. (2018), “Smart city research 1990–2016”, Scientometrics, Vol. 117 No. 2.
Kitchin, R., Lauriault, T.P. and McArdle, G. (2015), “Knowing and governing cities through urban indicators, city benchmarking and real-time dashboards”, Regional Studies, Regional Science, Vol. 2 No. 1, pp. 6-28.
Kloot, L. and Martin, J. (2000), “Strategic performance management: a balanced approach to performance management issues in local government”, Management Accounting Research, Vol. 11 No. 2, pp. 231-251.
Kummitha, R. and Crutzen, N. (2017), “How do we understand smart cities? An evolutionary perspective”, Cities, Vol. 67, pp. 43-52, doi: 10.1016/j.cities.2017.04.010.
Lee, J.H., Hancock, M.G. and Hu, M.C. (2014), “Towards an effective framework for building smart cities: lessons from Seoul and San Francisco”, Technological Forecasting and Social Change, Vol. 89, pp. 80-99.
Lombardi, P. (2011), “New challenges in the evaluation of smart cities”, Network Industries Quarterly, Vol. 13 No. 3, pp. 8-10.
Meijer, A. and Bolívar, M.P.R. (2016), “Governing the smart city: a review of the literature on smart urban governance”, International Review of Administrative Sciences, Vol. 82 No. 2, pp. 392-408.
Meijer, A., Gil-Garcia, R. and Bolívar, M.P.R. (2016), “Smart city research: contextual conditions, governance models, and public value assessment”, Social Science Computer Review, Vol. 34 No. 6, pp. 647-656.
Merli, M.Z. and Bonollo, E. (2014), “Performance measurement in the smart cities”, in Dameri, R.P. and Rosenthal-Sabroux, C. (Eds), Smart City, Springer International Publishing AG, Basel, pp. 139-155.
Mora, L., Bolici, R. and Deakin, M. (2017), “The first two decades of Smart-City research: a bibliometric analysis”, Journal of Urban Technology, Vol. 24 No. 1, pp. 3-27.
Mora, L., Deakin, M. and Reid, A. (2018a), “Combining co-citation clustering and text-based analysis to reveal the main development paths of smart cities”, Technological Forecasting and Social Change, pp. 1-14.
Mora, L., Deakin, M., Reid, A. and Angelidou, M. (2018b), “How to overcome the dichotomous nature of smart city research: proposed methodology and results of a pilot study”, Journal of Urban Technology, pp. 1-40.
Neirotti, P., De Marco, A., Cagliano, A.C., Mangano, G. and Scorrano, F. (2014), “Current trends in smart city initiatives: some stylised facts”, Cities, Vol. 38, pp. 25-36.
Newcomer, K. and Caudle, S. (2011), “Public performance management systems”, Public Performance and Management Review, Vol. 35 No. 1, pp. 108-132.
Ojo, A., Dzhusupova, Z. and Curry, E. (2016), “Exploring the nature of the smart cities research landscape’”, in Gil-Garcia, J.R., Pardo, T.A. and Nam, T. (Eds), Smarter as the New Urban Agenda: A Comprehensive View of the 21st Century City, Springer International Publishing AG, Basel, pp. 1-28.
Ramaprasad, A., Sánchez-Ortiz, A. and Syn, T. (2017), “A unified definition of a smart city’”, IFIP International Federation for Information Processing 2017, Springer International Publishing, pp. 13-24.
Ricciardi, F. and Za, S. (2015), “Smart city research as an interdisciplinary crossroads: a challenge for management and organization Studies’”, in Mola, L., Pennarola, F. and Za, S. (Eds), From Information to Smart Society, Springer International Publishing AG, Basel, pp. 163-171.
Sanger, M.B. (2008a), “From measurement to management: breaking through the barriers to state and local performance”, Public Administration Review, Vol. 68 No. SUPPL. 1, pp. 70-85.
Sanger, M.B. (2008b), “Getting to the roots of change: performance management and organizational culture”, Public Performance and Management Review, Vol. 31 No. 4, pp. 621-653.
Van Dooren, W., Bouckaert, G. and Halligan, J. (2015), Performance Management in the Public Sector, Routledge, Oxford.
Vanolo, A. (2014), “Smartmentality: the smart city as disciplinary strategy”, Urban Studies, Vol. 51 No. 5, pp. 883-898.
Verbeeten, F.H.M. (2008), “Performance management practices in public sector organizations”, Accounting, Auditing and Accountability Journal, Vol. 21 No. 3, pp. 427-454.
Visvizi, A., Lytras, M.D., Damiani, E. and Mathkour, H. (2018), “Policy making for smart cities: innovation and social inclusive economic growth for sustainability”, Journal of Science and Technology Policy Management, Vol. 9 No. 2, pp. 126-133.
Woolum, J. (2011), “Citizen involvement in performance measurement and reporting”, Public Performance and Management Review, Vol. 35 No. 1, pp. 79-102.
Yang, K. and Holzer, M. (2006), “The performance-trust link: implications for performance measurement”, Public Administration Review, Vol. 66 No. 1, pp. 114-126.
Holzer, M., Ballard, A., Kim, M., Peng, S. and Deat, F. (2019), “Obstacles and opportunities for sustaining performance management systems”, International Journal of Public Administration, Vol. 42 No. 2, pp. 132-143.
