Ajustement mutuel et auto-coordination dans la firme

Self-coordination within an enterprise, or the coordination of activities performed by the employees themselves rather than by third parties, is a phenomenon that remains poorly understood by the administrative sciences. In particular the notion of mutual adjustment put forward by some authors appears to be a rather limited one. This article presents some of the results of an exploratory research work conducted recently in a Quebec services enterprise on the topic of coordination, confirming the limits of current theories on the subject of self-coordination, and opening up various avenues for broadening our understanding of this area of practices.