Paper published in a journal (Scientific congresses and symposiums)
Is it possible to improve residents' communication skills and patients' satisfaction? A randomised study assessing the efficacy of a communication and stress management skills training program
Social & behavioral sciences, psychology: Multidisciplinary, general & others
Author, co-author :
Liénard, Aurore
Merckaert, Isabelle
Libert, Yves
Bragard, Isabelle ; Université de Liège - ULiège > Départ. de Psychologies et Cliniques des Systèmes humains > Psychologie de la santé
Delvaux, Nicole
Etienne, Anne-Marie ; Université de Liège - ULiège > Départ. de Psychologies et Cliniques des Systèmes humains > Psychologie de la santé
Machal, Serge
Meunier, Julie
Reynaert, Christine
Scalliet, Pierre
Slachmuylder, Jean-Louis
Razavi, Darius
Language :
English
Title :
Is it possible to improve residents' communication skills and patients' satisfaction? A randomised study assessing the efficacy of a communication and stress management skills training program
Publication date :
September 2009
Event name :
International Conference of the European Association for Communication in Healthcare
Event organizer :
European Association for Communication in Healthcare