Is it possible to improve residents' communication skills and patients' satisfaction? A randomised study assessing the efficacy of a communication and stress management skills training program

Liénard, Aurore; Merckaert, Isabelle; Libert, Yves; Bragard, Isabelle; Delvaux, Nicole; Etienne, Anne-Marie; Machal, Serge; Meunier, Julie; Reynaert, Christine; Scalliet, Pierre; Slachmuylder, Jean-Louis; Razavi, Darius

Paper published in a journal (Scientific congresses and symposiums)

Liénard, Aurore; Merckaert, Isabelle; Libert, Yves et al.

2009 • In Patient Education and Counseling, 76 (3)

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Disciplines :

Social & behavioral sciences, psychology: Multidisciplinary, general & others

Author, co-author :

Liénard, Aurore

Merckaert, Isabelle

Libert, Yves

Bragard, Isabelle ; Université de Liège - ULiège > Départ. de Psychologies et Cliniques des Systèmes humains > Psychologie de la santé

Delvaux, Nicole

Etienne, Anne-Marie ; Université de Liège - ULiège > Départ. de Psychologies et Cliniques des Systèmes humains > Psychologie de la santé

Machal, Serge

Meunier, Julie

Reynaert, Christine

Scalliet, Pierre

Slachmuylder, Jean-Louis

Razavi, Darius

Language :

English

Title :

Is it possible to improve residents' communication skills and patients' satisfaction? A randomised study assessing the efficacy of a communication and stress management skills training program

Publication date :

September 2009

Event name :

International Conference of the European Association for Communication in Healthcare

Event organizer :

European Association for Communication in Healthcare

Event place :

Oslo, Norway

Event date :

2-5 septembre 2008

Audience :

International

Journal title :

Patient Education and Counseling

ISSN :

0738-3991

eISSN :

1873-5134

Publisher :

Elsevier, Limerick, Ireland

Volume :

Issue :

Peer reviewed :

Peer Reviewed verified by ORBi

Available on ORBi :

since 25 December 2014

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