Article (Scientific journals)
Improving Product Quality and Reliability with Customer Experience Data
Brombacher, Aarnout; Hopma, Eva; Ittoo, Ashwin et al.
2011 • In Quality and Reliability Engineering International, 28 (8), p. 873–886
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Disciplines :
Production, distribution & supply chain management
Author, co-author :
Brombacher, Aarnout;  Eindhoven University of Technology > Industrial Design
Hopma, Eva
Ittoo, Ashwin ;  Université de Liège - ULiège > HEC-Ecole de gestion : UER > Systèmes d'information de gestion
Lu, Yuan;  Eindhoven University of Technology > Industrial Design
Luyk, Ilse
Maruster, Laura;  University of Groningen > Economics and Business
Ribeiro, Joel;  Eindhoven University of Technology > Information Systems
Weijters, Ton;  Eindhoven University of Technology > Information Systems
Wortmann, Hans;  University of Groningen > Economics and Business
Language :
English
Title :
Improving Product Quality and Reliability with Customer Experience Data
Publication date :
2011
Journal title :
Quality and Reliability Engineering International
ISSN :
0748-8017
eISSN :
1099-1638
Publisher :
Wiley
Volume :
28
Issue :
8
Pages :
873–886
Peer reviewed :
Peer Reviewed verified by ORBi
Available on ORBi :
since 20 November 2013

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