[en] The literature on incident reporting generally describes Incident Reporting Systems (IRS) as technological tools aiming at improving safety in organizations by initiating a learning process from previous events, in order to prevent future incidents and accidents to occur. In this respect, many studies tend to focus on “barriers to reporting” in order to understand why people report (or not) incidents in the dedicated system. Alternatively, we proposed to study IRS as socio-technical artifacts which are embedded in a specific organizational culture and which are interpreted in different ways, illustrating what has been called “interpretive flexibility”. This communication is divided in two parts. First, relying on the Social Construction Of Technology (SCOT) framework, we present the different practices and meanings attributed to the reporting of incidents within the Belgian Nuclear Research Center (SCK•CEN). We link these to the various modes of learning that they enable. By doing so we participate to the opening-up of the research on Incident Reporting to alternative discourses, practices and meanings, unforeseen situations and uncertainties. Second, we present the preliminary results of creative workshops during which we initiated the participatory re-construction of the IRS within the Center, drawing on and extending the results of the “opening-up” phase. By doing so, we aim at contributing to a transparent realization of the reduction of complexity leading to an informed and collective decision on what could/should be the IRS of the Center. In conclusion, we propose a reflexive analysis of this process, and we formulate tentative future research directions.
Research Center/Unit :
SPIRAL
Disciplines :
Political science, public administration & international relations Sociology & social sciences
Author, co-author :
Rossignol, Nicolas ; Université de Liège - ULiège > Département de science politique > Anal. et éval. des politiques publ.-Méthod. de sc. politique
Language :
English
Title :
The Social (Re)construction of an Incident Reporting System: Opening-up, Closing-down, Starting over
This website uses cookies to improve user experience. Read more
Save & Close
Accept all
Decline all
Show detailsHide details
Cookie declaration
About cookies
Strictly necessary
Performance
Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly.
Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
Used to store the attribution information, the referrer initially used to visit the website
Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.
You can change your consent to cookie usage at any time on our Privacy Policy page.