Psychological harassment; Analysis model; Case study
Résumé :
[en] From a case-study based on an analysis model, which takes into account four
levels of explanation (personal, interpersonal, group and organizational), and
includes the study of the interactions between these different levels, this report
puts forward six observations: (1) the importance of performing the analysis
on several levels, (2) the existence within harassment situations of two types
of process (victimizing and conflictual), (3) the fact that these processes can co-
exist at different levels of analysis, (4) the existence of interactions between
processes, (5) the variability of a situation across time, and (6) the necessity of
distinguishing two categories of influence involved in contextual processes. From
these conclusions, the authors develop a new analysis model, which is process-
based, integrative and dynamic.
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