References of "Hansez, Isabelle"
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See detailCONFINEMENT LIÉ A LA CRISE SANITAIRE COVID-19 : IMPACT DU TÉLÉTRAVAIL CONTRAINT SUR LE BIEN-ÊTRE ET LA PERFORMANCE
Babic, Audrey ULiege; Leclercq, Céline ULiege; Miesse, Florence et al

in Bobillier Chaumon, Marc-Eric; Gangloff, Bernard; Gilbert, Patrick (Eds.) et al Les incidences psycho-sociales et socio-organisationnelles de la crise sanitaire Covid sur le travail et la santé des salariés. (2021, December)

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See detailInterest of a Joint Use of Two Diagnostic Tools of Burnout: Comparison between the Oldenburg Burnout Inventory and the Early Detection Tool of Burnout Completed by Physicians
Leclercq, Céline ULiege; Braeckman, Lutgart; Firket, Pierre ULiege et al

in International Journal of Environmental Research and Public Health (2021), 18(19), 10544

Most research on burnout is based on self-reported questionnaires. Nevertheless, as far as the clinical judgement is concerned, a lack of consensus about burnout diagnosis constitutes a risk of ... [more ▼]

Most research on burnout is based on self-reported questionnaires. Nevertheless, as far as the clinical judgement is concerned, a lack of consensus about burnout diagnosis constitutes a risk of misdiagnosis. Hence, this study aims to assess the added value of a joint use of two tools and compare their diagnostic accuracy: (1) the early detection tool of burnout, a structured interview guide, and (2) the Oldenburg burnout inventory, a self-reported questionnaire. The interview guide was tested in 2019 by general practitioners and occupational physicians among 123 Belgian patients, who also completed the self-reported questionnaire. A receiver operating characteristic curve analysis allowed the identification of a cut-off score for the self-reported questionnaire. Diagnostic accuracy was then contrasted by a McNemar chi-squared test. The interview guide has a significantly higher sensitivity (0.76) than the self-reported questionnaire (0.70), even by comparing the self-reported questionnaires with the interviews of general practitioners and occupational physicians separately. However, both tools have a similar specificity (respectively, 0.60–0.67), except for the occupational physicians’ interviews, where the specificity (0.68) was significantly lower than the self-reported questionnaire (0.70). In conclusion, the early detection tool of burnout is more sensitive than the Oldenburg burnout inventory, but seems less specific. However, by crossing diagnoses reported by patients and by physicians, they both seem useful to support burnout diagnosis. [less ▲]

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See detailReturning the Favor? Feeling Obliged and Reported Participation in Discretionary Safety Activities
Laurent, Julie ULiege; Chmiel, Nik; Hansez, Isabelle ULiege

in Frontiers in Psychology (2021), 12

Recent research has shown that the reported participation of employees in voluntary safety activities is related to the prevention of accidents and injuries. Encouraging such participation, then, is ... [more ▼]

Recent research has shown that the reported participation of employees in voluntary safety activities is related to the prevention of accidents and injuries. Encouraging such participation, then, is beneficial to organizations. A key question, therefore, is why employees should choose to report that they engage in such activities: what is their motivation given such activities are not compulsory? We used social exchange theory (SET) and organizational support theory (OST) to develop a model linking perceived organizational support to reports of safety participation. SET postulates that the benefits given (by an organization) are reciprocated with potential benefits to the giver as a result. OST emphasizes that feeling obliged is a key part of why people reciprocate the perceived support they get from their organization. Voluntary safety activities have the potential to benefit an organization, so for the first time, we test whether there is a link between perceived organizational support and the reported participation of employees in such activities, and whether the relationship is mediated by felt obligation. We also test whether another key SET motivation to reciprocate, the anticipated reward, is involved in mediating the relationship. A structural equation model with a sample of 536 workers from a Belgian public company, involved in the production and distribution of safe drinking water and in waste water treatment, supported the hypotheses of the authors. The model showed that felt obligation mediated the relationship between perceived organizational support and safety participation reports, and that the anticipatory reward, in the form of perceptions that management was committed to safety, also mediated the relationship between perceived organizational support and safety participation reports. These processes were shown to be separable from employee job engagement and employee perspectives on whether or not voluntary safety activities were part of their job. The findings add to the understanding of why employees choose reported participation in voluntary safety behaviors and also, add to the literature on OST by demonstrating for the first time the involvement of felt obligation and perceived management commitment to safety as mediators between outcomes and perceived organizational support. [less ▲]

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See detailÉlaborer un référentiel de compétences : réalisation de focus-groupes et analyse par la méthode Sens-Processus-Contenu.
Leclercq, Céline ULiege; Philippe, Eric; Laurent, Julie et al

Conference (2021, June 10)

Ces dernières décennies, les professionnels de la santé ont été confrontés à de nouvelles affections mentales liées au travail. Pour soutenir leur pratique, nous avons élaboré des ressources pour aider ... [more ▼]

Ces dernières décennies, les professionnels de la santé ont été confrontés à de nouvelles affections mentales liées au travail. Pour soutenir leur pratique, nous avons élaboré des ressources pour aider les professionnels à la prise en charge de ces affections, dont un référentiel de compétences en clinique du travail. L’objectif de cette communication concerne la méthode qualitative utilisée pour récolter et analyser les échanges autour de cette problématique à l’origine de la création du référentiel (synthèse des disciplines). Nous avons choisi la méthode du focus-groupe pour récolter les activités et les compétences liées à la clinique du travail. L’objectif était d’intégrer l’aspect multidisciplinaire et les échanges de bonnes pratiques. Pour ce faire, nous avons réparti 19 professionnels de la santé (médecins généralistes et du travail, psychiatres, psychologues cliniciens et/ou du travail) en 3 groupes de 6 à 7 praticiens. Ceux-ci prenaient part à 4 focus-groupes animés par 2 coordinateurs qui ont utilisé différentes techniques telles que l’analyse en groupe, le groupe nominal, la méthode du Sens-Processus-Contenu (SPC) et la technique de l’incident critique. Les échanges ont été retranscrits par les chercheurs. Concernant l’analyse, la méthode SPC (Sinek, 2015) a été utilisée pour déterminer différents niveaux d’action liés à l’activité des praticiens. Nous avons sélectionné dans le discours, les éléments faisant référence au sens (S), c’est-à-dire à(aux) objectif(s) de l’action (le pourquoi ?), au contenu (C) intégrant le comportement en lui-même (le quoi ?) et au processus (P) reprenant les outils, les ressources et les moyens utilisés pour soutenir ce comportement. Nous avons créé un tableau Excel composé de 514 comportements associés à un/des objectif(s) et à différents moyens d’action. Enfin, six cliniciens du travail ont travaillé sur le regroupement des données au sein de compétences distinctes qui ont permis d’élaborer le référentiel. Celui-ci fût ensuite validé par un processus d’itération. [less ▲]

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See detailApprendre du télétravail contraint durant la crise sanitaire
Hansez, Isabelle ULiege

in Regards Economiques (2021), 164

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See detailDiagnostic Performances of an Occupational Burnout Detection Method Designed for Healthcare Professionals
Nguyen Huynh, Agathe; Besse, Christine; Mediouni, Zakia et al

in International Journal of Environmental Research and Public Health (2021), 18

We aimed to assess the validity (criterion and cross-cultural validity) and reliability of the first occupational burnout (OB) detection tool designed for healthcare professionals in Belgium in the ... [more ▼]

We aimed to assess the validity (criterion and cross-cultural validity) and reliability of the first occupational burnout (OB) detection tool designed for healthcare professionals in Belgium in the context of Swiss medical practice. Methods: First, we assessed the sensitivity and specificity of the Tool. We developed this tool based on the consultation reports of 42 patients and compared its detection to the results of the Oldenburg Burnout Inventory (OLBI), filled-in by patients before a consultation. Second, we performed an inter-rater reliability (IRR) assessment on the OB symptoms and detection reached by the Tool between a psychiatrist, two psychologists, and an occupational physician. Results: The Tool correctly identified over 80% of patients with OB, regardless of the cutoff value used for OLBI scores, reflecting its high sensitivity. Conversely, its specificity strongly varied depending on the OLBI cutoff. There was a slight to fair overall greement between the four raters on the detection of OB and the number of OB symptoms. Around 41% of symptoms showed a substantial to an almost perfect agreement, and 36% showed a slight to a moderate agreement. Conclusions: The Tool seems useful for identifying OB of moderate and strong severity in both the Belgian and Swiss contexts [less ▲]

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See detailCompetence profile for the occupational clinician
Leclercq, Céline ULiege; Philippe, Eric; Laurent, Julie ULiege et al

Conference (2020, September)

We aim to explore an innovative competence profile in the area of occupational health psychology, and especially in the diagnosis and follow-up of burnout or other work-related psychological disorders ... [more ▼]

We aim to explore an innovative competence profile in the area of occupational health psychology, and especially in the diagnosis and follow-up of burnout or other work-related psychological disorders. This Belgian project launched in 2019 was funded by the Minister of Social Affairs and Public Health as part of the new burnout initiatives, more particularly that related to the creation of a training program and networking device in occupational clinic. The competence profile was developed according to the needs identified among health professionals: The first need is being able, as occupational clinicians, to self-evaluate and identify the necessary relevant training for their own formation. The second one is checking if their practices are appropriate in the area of occupational health psychology. The next one refers to having a guide to create a training program for both first-line prevention actors (i.e, occupational physician, general practitioner, prevention counsellor) and second-line health professionals (i.e, occupational clinicians). The fourth need was enhancing recognition of the role of the occupational clinician and to protect the activities involved in occupational clinic. Regarding the methodology, 12 focus groups were conducted by 2 animators and transcribed by 2 observers. 19 practitioners were divided into 3 groups of 6-7 practitioners and each group took part in 4 sessions. The objective was to highlight the behaviours implemented in critical situations (e.g. through a clinical case). In order to collect the behaviours, we chose different methods as the group analysis method (Van Campenhoudt, Chaumont & Franssen, 2005), the nominal group (Ouellet, 1987), the SPC (Sens-Process-Content) method (Poncin, 2010) and the focus group method with the critical incident technique (Flanagan, 1954). Concerning the results, we first realized a qualitative analysis, based on the SPC method, which give us 521 behaviours. Secondly, a categorization of these behaviours was carried out with a group of 5-6 occupational clinicians. Finally, based on this categorization, a coordinator and a researcher realized the competence profile. The validation of the profile was based on an iteration process of reviews conducted by all the experts including in this project (project coordinators, psycho-pedagogue, occupational clinicians, scientific committee with representatives of different Belgian universities, pilot committee). This competence profile includes seven skills: therapeutic setting (e.g. legitimacy, professional confidentiality), communication (e.g. with the worker, the health professionals, the prevention actors), network (e.g. how to develop and mobilise the network), diagnosis (e.g. anamnesis, tools, differential diagnosis), follow-up (e.g. work on resources, on demands), return-to-work (e.g. preparation for the return-to-work or for a professional transition) and sensitization (e.g. of the worker, of the hierarchical line). Furthermore, according to the competence profile for occupational psychologists (Wopsy, 2019), these skills are divided into some objectives that include behaviours and abilities. Then, the competence profile was linked to a variety of resources. We also focus on the reflections in terms of practical and pedagogical scopes, the ethical and deontic position of occupational clinicians and the relevance of our competence profile as a guideline for health professionals practising or not yet as occupational clinicians. [less ▲]

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See detailWork-to-family interface and well-being: The role of workload, emotional load, support and recognition from supervisors
Babic, Audrey ULiege; Gillis, Nicolas; Hansez, Isabelle ULiege

in SA Journal of Industrial Psychology (2020)

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See detailPersonality and safety citizenship: the role of safety motivation and safety knowledge
Laurent, Julie ULiege; Chmiel, Nik; Hansez, Isabelle ULiege

in Heliyon (2020)

Safety citizenship behaviors (SCB) have never been classified following the intended beneficiary of these be-haviors. Thefirst aim of this study was to examine Hofmann et al. (2003)'s SCB items in an ... [more ▼]

Safety citizenship behaviors (SCB) have never been classified following the intended beneficiary of these be-haviors. Thefirst aim of this study was to examine Hofmann et al. (2003)'s SCB items in an attempt to identify twodimensions: SCB oriented towards individuals (SCB-I) and SCB oriented towards the organization (SCB-O).Further, by drawing on Christian et al. (2009)'s model of safety performance, we examined how distal (i.e.personality) and proximal (i.e. safety motivation and knowledge) person-related factors are associated with thesebehaviors. Structural equation modelling realized on a sample of 290 workers from a Belgian pharmaceuticalcompany showed that the broader conscientiousness trait was related to both SCB-I and SCB-O, indirectly throughsafety motivation and knowledge, as would be predicted by Christian et al. In contrast, the altruism facet wasdirectly related to SCB-I only. Results are discussed and practical implications considered. [less ▲]

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See detailVroegtijdige detectie van burn-out: het belang van het gezamenlijke gebruik van twee diagnostische hulpmiddelen
Braeckman, Lutgart; Hansez, Isabelle ULiege; Leclercq, Céline ULiege et al

in Tijdschrift Klinische Psychologie (2020), 50(4), 296-311

Burn-out blijft een van de grote uitdagingen in de gezondheidszorg. Een vroegtijdige diagnose is aangewezen. Aangezien burn-out heel wat klachten omvat die ook kunnen wijzen op andere aandoeningen, is ook ... [more ▼]

Burn-out blijft een van de grote uitdagingen in de gezondheidszorg. Een vroegtijdige diagnose is aangewezen. Aangezien burn-out heel wat klachten omvat die ook kunnen wijzen op andere aandoeningen, is ook een goede differentiële diagnostiek noodzakelijk. Dit onderzoek vergelijkt de uitkomsten van een tool voor de detectie van burn-out voor artsen met een zelfdetectietool. 127 zelfrapportagevragenlijsten konden gelinkt worden aan de fiches die artsen invulden. Het onderzoek toont aan dat een combinatie van beide tools tot een betere vroegtijdige detectie van burn-out leidt. [less ▲]

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See detailExpériences de consultants et de chercheur-intervenant
Nahon, Sandrine; Leduc, Damien; Arnaud, Sébastien et al

in Chouanière, Dominique (Ed.) Précis d'évaluation des interventions en santé au travail : Pour une aproche interdisciplinaire appliquée aux risques psychosociaux et aux troubles musculosquelettiques (2019)

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See detailThe relationships between perceived organizational support and safety participation: social exchange processes
Laurent, Julie ULiege; Chmiel, Nik; Hansez, Isabelle ULiege

Conference (2019, May 30)

Purpose. We examined how instrumental and obligation processes explain the relationship between perceived organizational support (POS) and safety participation (SP). Since SP is discretionary, employees ... [more ▼]

Purpose. We examined how instrumental and obligation processes explain the relationship between perceived organizational support (POS) and safety participation (SP). Since SP is discretionary, employees can use it to reciprocate the support they receive from the organization. Reciprocation is a key element involved in social exchanges, and previous research has used social exchange theory to understand the relationship between beneficial leader-member exchanges and discretionary safety activities (Hofmann et al., 2003), and between POS and organizational commitment (Rhoades & Eisenberger, 2002). Methodology. To verify our hypotheses, we tested a Structural Equation Model (SEM) with MPlus on a sample of 536 workers from a Belgian public company Results. Results showed that perceived management commitment to safety and safetyspecific trust in the supervisor interact in explaining SP (instrumental processes) and that felt obligation mediated the relationship between POS and SP, directly and indirectly through safety citizenship role definitions (obligation processes). A key finding is that felt obligation did not mediate the relationship between POS and SP through job engagement, suggesting that the motivational aspects of job engagement are separable from exchange processes. Limitations. Limitations are the use of single-source and self-reported data and the crosssectional nature of the study. Research/Practical Implications. An important implication for companies comes from the powerful role played by managers: building trusting relationship and encouraging managers to show support to their employees in a context where safety is important are keys to achieve SP. Originality/Value. This study contributes to extend our understanding about the different social-exchange process (instrumentality; obligation). [less ▲]

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See detailComparison of the OLBI/UBOS and the early detection tool of burnout
Leclercq, Céline ULiege; D'Hulster, Léon; Braeckman, Lutgart et al

Conference (2019, May)

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See detailBurnout prevalence and risk factors among Belgian workers estimated by general and occupational physicians
Braeckman, Lutgart; D'Hulster, Léon; Jemine, Magali ULiege et al

Conference (2019, May)

Background During the last decade, burnout is recognized as an important health issue because of its considerable social and economic costs. Due to the variation in definitions and in measurement ... [more ▼]

Background During the last decade, burnout is recognized as an important health issue because of its considerable social and economic costs. Due to the variation in definitions and in measurement instruments using self-report scales, prevalence of burnout in the working population ranges from 2% to more than 40%. Methods Based on literature and focus group meetings, we developed a screening form for estimating the prevalence of burnout in the Belgian active population by relying on the clinical judgment of general and occupational physicians. In 2010 this screening form was prospectively used by 346 physicians during a three months period and resulted in a burnout prevalence estimate of 0,8% (1089 cases out of 135.131 clinical contacts). Recently, the screening form was updated and a second survey took place in the spring of 2018. Results: During this second data collection period of 3 months, 126 physicians established 36.187 worker contacts and identified 507 burnout cases: prevalence is thus estimated at 1.4 %. In 2010 and 2018, stress and exhaustion were the most reported complaints together with sleep problems and loss of energy. Work pressure and conflict at work were negatively associated with burnout while social support and acknowledgement had a positive influence. No gender difference was observed. Discussion: For several diseases, an important difference is observed between the rate of complaints and the actual recourse to medical care. Although the prevalence of burnout estimated through the health care system increased in the second study, it is still largely lower than the rate derived from individual self-evaluations. A burnout screening form may help health professionals in identifying workers suffering from stress and burnout at work, thus opening perspectives for primary and secondary prevention strategie s [less ▲]

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See detailL'intensification du travail et les nouvelles pratiques managériales
Hansez, Isabelle ULiege

Conference given outside the academic context (2019)

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See detailHigh-Performance Work Systems and Well-Being: Mediating Role of Work-to-Family Interface
Babic, Audrey ULiege; Stinglhamber, Florence; Hansez, Isabelle ULiege

in Psychologica Belgica (2019), 59(1), 301320

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See detailWork environment and work-to-family conflict: Examining the mediating role of heavy work investment
Babic, Audrey ULiege; Stinglhamber, Florence; Barbier, Marie ULiege et al

in Journal of Management and Organization (2019)

This research examined the relationships between work environment (i.e., workload and development opportunities), heavy work investment (i.e., work engagement and workaholism) and work-to-family conflict ... [more ▼]

This research examined the relationships between work environment (i.e., workload and development opportunities), heavy work investment (i.e., work engagement and workaholism) and work-to-family conflict (WFC) over time. A three-wave longitudinal study was conducted among 464 employees from a Belgian public administration. Workload and opportunities for development at Time 1 were found to be respectively negatively and positively associated with work engagement at Time 2, which in turn was negatively associated with WFC at Time 3. Only workload at Time 1 was positively associated with workaholism at Time 2 which, in turn, was positively associated with WFC at Time 3. In the interests of both organizational effectiveness and employees’ well-being, it is important to identify the work-related variables that influence perceptions of WFC. Moreover, in order to manage human resources effectively in companies, it is important to understand the mechanisms by which the work environment influences WFC. [less ▲]

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